Cell: 704-343-0808 Email: metrosteamway@gmail.com
Charlotte, NC · Available 24/7

24-Hour Emergency Water & Flood Extraction in Charlotte

Water damage gets worse by the hour. A burst pipe, overflow, or storm flood can soak carpet, padding, and subfloor in minutes — and mold can start within 24–48 hours. We respond around the clock with truck-mounted extraction to pull water out fast and start drying before the damage spreads.

  • IICRC-Certified Firm
  • Family-Owned Since 1988
  • 5-Star Google Rated
  • A+ BBB Rating
  • Truck-Mounted Hot Water Extraction
Water extraction and drying equipment on commercial carpet in Charlotte
Water / Flood in Charlotte, NC

What you get

  • 24/7 emergency response, 365 days a year
  • Powerful truck-mounted water extraction
  • Fast action to limit mold and structural damage
  • Carpet, padding, and hard-surface water removal
  • We can help you document damage for insurance

Why it matters

The first hours after water intrusion decide whether you're drying a room or replacing a floor. Standing water wicks into walls and padding and creates the perfect conditions for mold within a day or two. Immediate professional extraction is the single most important step to limit the damage and the cost.

Water / Flood FAQs

How fast can you respond to flooding?

We offer 24/7 emergency response and aim to get to you as quickly as possible — call 704-343-0808 right away, because every hour matters with water damage.

What should I do while I wait for you to arrive?

If it's safe, stop the water at its source — shut off the supply valve or the main. Move furniture, rugs, and electronics off the wet area, and don't use a household vacuum on standing water. We'll handle the extraction when we arrive.

Can wet carpet and padding be saved?

Often, yes — if the water is clean and extracted quickly, carpet usually survives. Padding is more absorbent and may need replacement in heavily saturated areas. We'll tell you honestly what's salvageable before any work begins.

How long does drying take after water extraction?

Most rooms dry within 1–3 days after professional extraction, depending on how saturated the materials were and the airflow we can set up. Fast extraction is what keeps that window short — and keeps mold from getting a start.

Do you work with insurance?

We can help document the damage and the work performed to support your insurance claim.

Water / Flood across greater Charlotte

We provide water extraction in Myers Park, Eastover, SouthPark, Ballantyne, Dilworth, Cotswold & Foxcroft, and many more Charlotte-area neighborhoods and towns. Not sure if we reach you? Just call — we probably do.

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