Matthews Carpet Cleaning | Since 1988
Metro Steamway has cleaned carpet, tile, and upholstery in Matthews homes since 1988.
- IICRC-Certified Firm
- Family-Owned Since 1988
- 5-Star Google Rated
- A+ BBB Rating
- Truck-Mounted Hot Water Extraction
What Gets Into Matthews Carpet
Most of Matthews is family subdivisions built from the 1980s through the 2000s, on larger lots with mature yards, pools, and open lawns. That means a lot of ground between the car and the door, and kids and pets in and out all day, so grass, mulch, and Piedmont red clay come in on shoes and paws and grind into the carpet. Spring pollen off the older trees settles into the pile the same way. Downtown around Trade Street and Stumptown Park draws steady weekend crowds to the Saturday farmers market and to Matthews Alive, and that foot traffic tracks grit back into the homes nearby. Newer building on the Stallings and Mint Hill edges adds construction dust to the mix.
Carpet Traffic Lanes and Pet Odor in Matthews
In a busy family home the carpet does not wear out so much as it greys and mats in the walkways from ground-in soil, so a floor can look worn when it is really just dirty. Hot water extraction lifts that soil and stands the pile back up. For pets, odor from an accident soaks into the backing and the pad, so a surface spray only masks it, and we treat it at the source instead of covering it. Older homes near downtown are a different job, with original hardwood and area rugs that need a gentler, fiber-specific hand, and our owner is an IICRC-certified journeyman textile cleaner who identifies the fiber before cleaning it.
How Our In-Home Carpet Cleaning Works
Metro Steamway cleans with a truck-mounted hot water extraction system. The heat and suction stay in the truck, so the crew brings in just the hose and wand. We work through the carpet room by room, take the stairs by hand, and can flush the grout in the kitchen and baths on the same visit. Drying is quick, which matters in Charlotte's humidity, since a carpet left damp can take on a musty smell.
Matthews Carpet Cleaning FAQs
My carpet looks worn in the hallways and stairs. Can cleaning bring it back?
Often, yes. In a family home the greying in traffic lanes is usually ground-in soil, not wear. Hot water extraction lifts it and stands the pile back up, so the carpet looks far closer to new than it did.
Our dog has had a few accidents in the carpet. Can you get the smell out?
Usually, yes. Odor from a pet accident soaks into the backing and the pad, so a surface spray only masks it. We treat it at the source to break the odor down rather than cover it.
How long does the carpet take to dry?
Usually a few hours. The truck-mounted system pulls most of the water back out, so the carpet is dry the same day. In Charlotte's humidity that matters, since a carpet left damp can take on a musty smell.
Proudly serving Matthews
We clean carpet, rugs, upholstery, and tile throughout Matthews (28105 · 28104), near Stumptown Park, the Matthews Community Farmers Market, and downtown Trade Street. Not sure if we reach you? Just call. We probably do.
Our services in Matthews
One trusted local crew for every surface in your home.
What Charlotte homeowners say
Rated 5 stars across 41 Google reviews
Metro did a great job on my light-colored, textured carpets. They called to let me know when they would be here and took care of all the spots that I pointed out.
We recently hired Metro Steamway, for the first time, to tackle many pet stains — and we are very pleased with the results!
Brian is as professional as they come. I use him on my personal homes and recommend him to all my clients.
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