Cell: 704-343-0808 Email: metrosteamway@gmail.com
Charlotte, NC · 28277

Ballantyne Carpet Cleaning | Since 1988

Metro Steamway has cleaned carpet, tile, and upholstery in Ballantyne homes since 1988.

  • IICRC-Certified Firm
  • Family-Owned Since 1988
  • 5-Star Google Rated
  • A+ BBB Rating
  • Truck-Mounted Hot Water Extraction
Before and after carpet cleaning for a Ballantyne Charlotte family home
Metro Steamway in Ballantyne · since 1988

What Gets Into Ballantyne Carpet

Ballantyne was built for families in the 1990s and 2000s, and the carpet reflects it. Bedrooms, stairs, and bonus rooms are synthetic wall-to-wall that takes a beating from kids, pets, and daily traffic. The signature neighborhoods sit on golf courses and manicured lawns, so grass and Piedmont red clay come in the door on shoes and paws, and grass and clay are two of the hardest things to pull out of synthetic pile. Spring pollen tracks in the way it does everywhere in Charlotte. And with the area still building around The Bowl and the corporate park, construction grit finds its way onto the roads and inside.

Pet Odor and Traffic-Lane Cleaning in Ballantyne

Synthetic carpet does not stain the way wool does, but it greys and mats in the traffic lanes long before it wears out, so a floor can look old when it is really just dirty. Hot water extraction lifts the grit that causes the greying and stands the pile back up. For pets, odor from an accident soaks into the backing and the pad, so a surface spray only masks it, and we treat it at the source instead of covering it. Replacing carpet that is only dirty is the expensive way to solve this.

How Our In-Home Carpet Cleaning Works

Metro Steamway cleans with a truck-mounted hot water extraction system. The heat and suction stay in the truck, so the crew brings in just the hose and wand. We work through the carpet room by room, take the stairs by hand, and can flush the grout in the big open kitchens on the same visit. Drying is quick, which matters in Charlotte's humidity, since a carpet left damp can take on a musty smell.

Ballantyne Carpet Cleaning FAQs

My carpet looks worn in the walkways. Can cleaning bring it back?

Often, yes. On synthetic carpet the greying in traffic lanes is usually built-up grit, not wear. Hot water extraction lifts it and stands the pile back up, so the carpet looks far closer to new than it did.

Our dog has had a few accidents in the carpet. Can you get the smell out?

Usually, yes. Odor from a pet accident soaks into the backing and the pad, so a surface spray only masks it. We treat it at the source to break the odor down rather than cover it.

How long does the carpet take to dry?

Usually a few hours. The truck-mounted system pulls most of the water back out, so the carpet is dry the same day. In Charlotte's humidity that matters, since a carpet left damp can take on a musty smell.

Proudly serving Ballantyne

We clean carpet, rugs, upholstery, and tile throughout Ballantyne (28277), near Ballantyne Corporate Park and The Bowl at Ballantyne. Not sure if we reach you? Just call. We probably do.

What Charlotte homeowners say

Rated 5 stars across 41 Google reviews

Metro did a great job on my light-colored, textured carpets. They called to let me know when they would be here and took care of all the spots that I pointed out.
— Tracy J.
We recently hired Metro Steamway, for the first time, to tackle many pet stains — and we are very pleased with the results!
— Lori W.
Brian is as professional as they come. I use him on my personal homes and recommend him to all my clients.
— Arthur B.

Read our Google reviews

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